1. INTRODUCTION
1.1 Welcome to the platform operated by ODC International and its affiliates (collectively, “ODC International”, “we”, “us” or “our”). ODC International takes its responsibilities under applicable privacy laws and regulations (“Privacy Laws”) seriously and is committed to respecting the privacy rights and concerns of all users of our website, mobile application, and related services (collectively, the “Platform” and the “Services”).
“Users” refer to individuals who access, browse, register for an account, or otherwise use our Services (collectively, “you” or “your”). We recognize the importance of the personal data you have entrusted to us and are committed to managing, protecting, and processing your personal data responsibly.
This Privacy Policy (“Policy”) explains how we collect, use, disclose, and process your personal data, whether now or in the future, and helps you make informed decisions before providing us with your personal data.
1.2 “Personal Data” means data, whether true or not, about an individual who can be identified from that data alone or from that data combined with other information to which an organization has or is likely to have access. Examples include name, identification details, and contact information.
1.3 By using our Services, accessing our Platform, or registering an account with us, you acknowledge and agree that you accept the practices described in this Policy and consent to the collection, use, disclosure, and processing of your personal data, including sensitive personal data, as described herein.
If you do not consent to the processing of your personal data as described in this Policy, please do not use our Services or access our Platform. We may amend this Policy from time to time, and changes will be communicated through our Platform. Continued use of our Services constitutes acceptance of any updated Policy, to the fullest extent permitted by law.
1.4 This Policy applies together with any other notices, contractual clauses, or consent terms that relate to the collection, use, disclosure, or processing of your personal data by us, unless expressly stated otherwise.
1.5 This Policy applies to all users of our Services unless otherwise specified.
2. WHEN WILL ODC INTERNATIONAL COLLECT PERSONAL DATA?
2.1 We may collect personal data about you when you:
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register for or use our Services or Platform;
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open or manage an account with us;
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submit forms, inquiries, feedback, or complaints;
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place orders or conduct transactions through our Services;
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communicate with us via email, phone calls (which may be recorded), social media, messaging platforms, or customer support;
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use our website or mobile application, including through cookies or similar technologies;
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grant permissions on your device to share information with our Platform;
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participate in surveys, promotions, or contests; or
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otherwise provide personal data to us for any reason.
This list is not exhaustive and serves as an illustration of common scenarios where personal data may be collected.
2.2 We may also collect personal data from third parties and other sources, including payment service providers, logistics partners, marketing partners, analytics providers, publicly available sources, or governmental authorities, where permitted by law.
2.3 If you provide personal data of other individuals to us (such as gift recipients or emergency contacts), you represent and warrant that you have obtained their consent for their personal data to be processed in accordance with this Policy.
3. WHAT PERSONAL DATA WILL ODC INTERNATIONAL COLLECT?
3.1 The personal data we may collect includes, but is not limited to:
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name;
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email address;
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date of birth;
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billing and delivery address;
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payment and transaction information;
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telephone number;
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gender;
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device and technical information (e.g. IP address, device identifiers);
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photographs, audio, or video recordings (where applicable);
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identification or verification information for security, compliance, or fraud prevention;
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marketing and communication preferences;
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usage and transaction data relating to your interactions with our Platform;
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location data (where enabled); and
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any other information provided by you when using our Services.
3.2 You agree to ensure that all personal data provided is accurate and up to date. We reserve the right to request additional documentation to verify any information provided.
3.3 If you choose to register or log in using a social media or third-party account, we may collect information that you have made available through that account, in accordance with the third party’s policies and this Policy.
3.4 You may withdraw your consent for the collection or processing of your personal data at any time by contacting us in writing. Please note that withdrawing consent may limit or prevent your access to certain Services or features.
4. COLLECTION OF OTHER DATA
4.1 When you visit our Platform, your device may automatically transmit technical information such as IP address, browser type, operating system, device identifiers, referring URLs, pages visited, and timestamps. This data may be used for security, analytics, and service improvement purposes.
4.2 Our mobile applications may collect location data (e.g. via GPS or Wi-Fi) where enabled, for purposes such as providing location-based services or improving user experience. You may disable location services through your device settings.
4.3 Information relating to content viewed, advertisements interacted with, and software usage may also be collected for analytics and service optimization purposes.
5. COOKIES
5.1 We may use cookies and similar technologies to enhance your experience on our Platform, analyze usage patterns, remember preferences, and deliver relevant content or advertising. Cookies are small data files stored on your device that help us understand how users interact with our Services.
5.2 You may manage or disable cookies through your browser or device settings. Please note that disabling cookies may affect certain features or functionality of our Platform.